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The Windows protected your PC tech support scam that displays ana lert that pretends to be a Windows alert that SmartScreen protected you from a threat. This fake alert then states that a malicious program named windows10manager(1).exe was blocked on your computer.
The scammers then tell the user to call a listed phone number to receive help. As this is just a scam and the site has no idea what is running on your computer, you should not call any listed number.
When the “Windows protected your PC” Scam is displayed in your browser it will contain text similar to the following.
Windows protected your PC
Windows SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk. For technical support cal on +1-855-595-7999 (Toll Free)
Publisher: Unknown Publisher
App: windows10manager(1).exe
Unfortunately, browser based tech support screens make it difficult to close the screen or sometimes even the browser itself. Thankfully, almost all browser based tech support scams can be closed by opening Windows Task Manager and ending the browser process. It is important, though, that if you end the browser process that you do not reopen previously closed sites if prompted by the browser when you start it again.
Finally, while standard site advertisements may display browser tech support scams, they are also commonly used by adware programs. Therefore, if you are constantly seeing browser based tech support scams, you should perform a scan of your computer for adware.
Why am I Seeing the Windows protected your PC Tech Support Scam?
The Windows protected your PC Scam is shown through advertisements that redirect you to sites that display this scam. These advertisements can be displayed by installed adware programs or through less than reputable sites that are displaying them to generate advertising revenue.
For the most part, if you see a browser based tech support scam, then you can simply close the browser and start it again. On the other hand, if you are continuously seeing scams like the “Windows protected your PC” scam, then you should scan your computer for adware and remove anything that is found.
Your computer should now be free of the Windows protected your PC Tech Support Scam program. If your current security solution allowed this program on your computer, you may want to consider purchasing the full-featured version of Zemana AntiMalware to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:
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